FAQ Events
Frequently asked questions about events
General information
Is there a dress code?
Yes, there is a dress code. Under the following links you will find further information on the dress code for KD evening cruises and KD party cruises.
In addition, a minimum age of 18 years applies to all party cruises. And the following applies to all KD boat tours: guests under the influence of alcohol or with inappropriate outfits or behavior may be refused entry. A refund of the ticket price is excluded in these cases.
Is there a checkroom on board?
Cologne
- For our party and event cruises in fall and winter as well as for the brunch and afternoon cruises during Advent in Cologne, there is a chargeable and staffed checkroom (2 euro fee) on the ships. The checkroom is included on the all-inclusive evening cruises in Advent and the New Year's Eve events. Here too, jackets are collected by KD staff.
- There will also be a checkroom for the party trips in Cologne in April and until the end of May at the latest. Please note, however, that we generally no longer offer a checkroom later in the summer or when temperatures are warm.
Düsseldorf
On our party and event cruises in fall and winter as well as on the brunch and afternoon cruises in Advent, there is a chargeable and staffed checkroom (2 euro fee) on the ships. The checkroom is included on the all-inclusive Advent evening cruises and the New Year's Eve events. Here too, jackets are collected by KD staff.
Mainz
On our Advent cruises on MS Godesburg in Mainz there is a free, unguarded checkroom. On the all-inclusive New Year's Eve cruise, there is a checkroom with staff.
You can see which ship is in operation in our ship movement list.
Subject to change without notice. Status 31.10.2024
Is there a minimum age for event rides?
A minimum age of 18 years applies to KD party trips, unless otherwise indicated, and all other trips indicated accordingly.
Is smoking allowed on board?
The consumption of tobacco products and comparable products (e-cigarettes) is only permitted in the specially designated outdoor areas of the ships.
The consumption of cannabis products is strictly prohibited on board KD ships. A violation can lead to exclusion from the trip/voyage. A refund of the fare is excluded in this case.
Is there an offer for birthday, cake or flower arrangements?
Cake, flower and decoration arrangements can be ordered on request / availability for an additional charge. Please contact the KD head office.
Are children welcome or allowed on event trips?
We have a special offer for children and families in the form of our children's rides. Other event rides are not suitable for children. For individual events, we offer reduced rates for pupils/students, which we recommend from the age of 10.
Departure
When should I arrive at the landing stage?
Passengers should arrive at the pier approx. 15 minutes before the ship's regular departure time and report to the sales agency on site.
Where can I find the event ship?
The ship movement lists for the respective calendar weeks are available in our magazine on the homepage. In the PDF documents for Cologne and Düsseldorf, the line "KD Events" contains the respective party with the name of the ship and the landing stage.
In Düsseldorf, the MS RheinGalaxie usually departs from Düsseldorf Burgplatz for our party cruises.
In Cologne, these are usually the ships MS RheinFantasie or MS RheinMagie. The landing stages are located below the Heumarkt.
Is the ship waiting for booked passengers?
In order to avoid delays in the timetable, it is unfortunately not possible to wait for individual passengers. In the event of a delay, please contact the local KD Ticket Office and take a later departure if necessary. We kindly ask booked groups to inform our KD Head Office in the event of a delay in order to find out alternative departure points/times.
Animals on board
Are animals allowed on board?
Dogs may be carried on one-hour panoramic trips and on scheduled trips for a fee of 3.90 euros and must be supervised at all times. Dogs must be kept on a leash. Dangerous dogs within the meaning of the GefHundG ("Gesetz zum Schutz der Bevölkerung vor gefährlichen Hunden") must be muzzled. Guide or guide dogs are transported free of charge.
Dogs are generally not permitted on all other trips, especially event trips. This also applies to the afternoon trips during Advent.
Animals other than dogs are excluded from transportation.
Can I take my dog/guide dog with me?
Dogs are only allowed on the one-hour panoramic trips and on regular scheduled trips. Dogs are not permitted on all party and event trips.
A fee of EUR 3.90 must be paid when taking dogs with you. Guide dogs or guide dogs are transported free of charge (further information in the section on passengers with restricted mobility). Dogs must be kept on a lead on board and muzzled if necessary.