Links to the shopping baskets

Declaration of accessibility

of Köln-Düsseldorfer Deutsche Rheinschiffahrt GmbHKD)

Köln-Düsseldorfer Deutsche Rheinschiffahrt GmbH (hereinafter referred to as "KD") strives to make its website www.k-d.com accessible in accordance with the national legislation implementing Directive (EU) 2016/2102 of the European Parliament and of the Council and to provide an inclusive user experience for all visitors. We are continuously working to improve the accessibility of our online services and to meet the requirements for digital accessibility.

Accessibility status

This declaration refers to the website www.k-d.com.

We are committed to meeting the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1. Our goal is to achieve and maintain compliance level AA.

The AccessGO accessibility plugin(www.accessgo.de) from DGfB Deutsche Gesellschaft für Barrierefreiheit mbH is offered on our website. 

This allows users to adapt our website to individual restrictions or preferences. 

The settings can be called up via the AccessGO symbol or alternatively via the key combination "ALT + 1". All functions can also be controlled using the keyboard

Among other things, this makes it possible to adjust the following aspects:

Non-accessible content

Despite our efforts, there are areas of our website that are not (yet) fully accessible. We are aware of these shortcomings and are working to rectify them. The following areas in particular require improvement:

Older PDF documents: Numerous older PDF timetables, brochures and information materials are currently not yet fully tagged or structured according to WCAG standards and are therefore only accessible to screen readers to a limited extent. We are working on a gradual revision of these documents.

Complex booking systems and timetable displays: Our online booking systems and interactive timetable displays currently still have barriers and are not fully usable with assistive technologies such as screen readers. We are in the process of reviewing and optimizing these functionalities to ensure comprehensive accessibility.

Feedback and contact

If you encounter any barriers or have any suggestions for improving accessibility on our website, please contact us. Your feedback is extremely valuable to us and helps us to continuously improve our digital offerings.

Please use one of the following contact options:

E-mail: info@k-d.com

Phone: +49 221 2088 318

We will review your request and endeavor to offer you a solution or make the necessary adjustments as quickly as possible.

Contact details of the enforcement body

If you are of the opinion that this website is not accessible, you can inform our above-mentioned office.

We will endeavor to respond to inquiries within a reasonable time. If you are wholly or partially dissatisfied with the response, you can also contact the Enforcement Body:

Ombudsman's Office for Accessible Information Technology of the State of North Rhine-Westphalia at the
State Commissioner for People with Disabilities
Fürstenwall 25
40219 Düsseldorf

Phone: (0211) 8553451
E-mail: ombudsstelle-barrierefreie-it@mags.nrw.de 

Date of creation / last update

This accessibility statement was last created/updated on June 27, 2025.