Social affairs
The focus is on the protection of human rights, the promotion of fair working conditions and the social commitment of a company.
Introduction
At KD, the focus is on people. We have a special responsibility for our employees, which means we are always concerned about their well-being. We also attach great importance to ensuring that our guests feel comfortable on board, which is why we do everything we can to ensure the satisfaction and safety of our guests. As part of the community in which we operate, we also assume social responsibility and are actively committed to the well-being of the people around us. Through joint team events, such as our participation in the Rhine Clean up, we set an example for environmental protection. On our website, we also report on local institutions that take on social responsibility, e.g. the KRAKE association, which operates a garbage trap in the Rhine and which our Cologne panoramic cruises pass by every day. Our social commitment extends beyond the banks of the river and includes the promotion of education, culture, healthcare and social justice. To live up to this claim, KD takes responsibility and has set itself ambitious goals in the following areas. Our overarching goal is to create positive added value for our guests, employees and society through meaningful measures.
What have we achieved so far?
Customer relationships
In order to continuously improve our relationship with our customers, we conduct regular customer surveys. We collect feedback on the passenger experience in the areas of service quality, comfort, cleanliness, gastronomic offerings and recommendations. This enables us to identify current development potential and respond specifically to the wishes of our guests.
Passenger security
In order to guarantee the safety of our guests, we conduct monthly safety briefings for the nautical-technical crew and on-board personnel.
Accessibility
Seven of our ships are barrier-free: MS Asbach, MS Godesburg, MS RheinGalaxie, MS RheinMagie, MS RheinFantasie, MS RheinHarmonie, MS RheinVision – the MS Asbach & MS Godesburg also received the nationwide award “Reisen für alle”
positive work environment
Clear structures, targeted support and fair remuneration not only promote our employee satisfaction, but also contribute to the long-term retention of qualified specialists.
Apprentices
We are proud to be able to offer space for 15 trainees in the nautical, catering and administration departments each training year.
Corporate culture
For us, corporate culture is characterized by trust, openness and teamwork. The elements of a positive management and feedback culture, individual employee development and mentoring for young employees reflect our commitment to a positive working atmosphere and individual employee development.
Company values
The cornerstones of our corporate culture are characterized by the values of hospitality, sustainability, respect, fun, innovation, uniqueness and passion.
Work-Life Balance
We understand the importance of a balanced work-life balance and actively implement measures to make this possible. Flexible and hybrid working models, flexitime and trust-based working hours and fixed services in the service and customer area play an important role in this.
Diversity, inclusion, equal opportunities
We are actively committed to promoting diversity, inclusion and equal opportunities in the world of work. Our corporate culture is characterized by openness and inclusion, where everyone is given the same opportunities, regardless of gender, nationality or background.
Local initiatives
As KD, we focus on close collaboration and local cooperation in various areas. We are also actively committed to supporting local initiatives that have a positive impact on our environment and quality of life.
