To ensure that everything is right for you during the cruise and that you can enjoy your day's vacation on board with us, we support you from the reservation to your stay on board our ships.

We offer the following services:

• Address of the landing stage or directions/route planner
• Information on ship deployment (based on our SBL approx. 7 days before departure)
• Cab service on board
• Special dietary requirements (please note that not all dietary requirements can be met).
• Embarkation before all other guests
• Tables with wheelchair access in the restaurants (at least 75 cm high)
• Handicapped accessible toilets
• Your accompanying person will be transported free of charge on round trips and scheduled trips if the "B" sign is entered in your ID card.
• Your assistance dog is welcome on board and will be transported free of charge.

If possible, let us know in advance if you have any requirements that go beyond our offer. We will gladly do our best!