Telephone hours Service Center and opening hours Ticket Office
KD Service Center
info(at)k-d.com
Service Center telephone hours
From January 2, 2026, available Monday through Friday from 9:00 a.m. to 4:30 p.m.
Cologne
Ticket Office Hohenzollernbrücke
closed from 27.10.2025.
Ticket Office Frankenwerft 15
Open from January 5, 2026 /// 10:00 a.m. – 4:00 p.m.
Düsseldorf
Ticket Office Düsseldorf
Open from January 12, 2026 /// 10:00 a.m. – 4:00 p.m.
Königswinter
Ticket Office Königswinter
- Closed from 27.10.2025.