Telephone hours Service Center and opening hours Ticket Office

Our opening hours from 27.10.2025
Mon. - Fri. // 27.10. - 16.11.2025 // 09:00 - 16:30
ATTENTION: 11.11.2025 closed.
10.11.2025 for internal reasons, only limited availability.

KD Service Center
Tel: 0221/2088-318
Fax: 0221/2088-345
info(at)k-d.com

Cologne

Ticket Office Hohenzollernbrücke
closed from 27.10.2025.
Exception: 07.11., 08.11., 15.11.2025 open for the party trip from 15:30.

Ticket Office Frankenwerft 15
Mon. - Fri. // 27.10. - 02.11.2025 // 09:30 - 16:30
Mon. - Fri. // 03.11. - 16.11.2025 // 10:00 - 18:00
ATTENTION: 11.11.2025 closed.

Düsseldorf

Ticket Office Düsseldorf

Mon. - Fri. // 27.10. - 16.11.2025 // 09:30 - 18:00
ATTENTION: 11.11.2025 closed.

Königswinter

Ticket Office Königswinter

• Closed from 27.10.2025.