Cologne

Please note: Due to vandalism, the Ticket Office at the Hohenzollernbrücke will remain closed until the end of the season. Tickets will be sold at the Ticket Office at Frankenwerft 15.

Opening hours Frankenwerft 15:
20.11.2024 – 22.12.2024
Closed on Mondays, Tuesdays – Saturdays 12:30 – 20:00, Sundays 08:30 – 16:00

• Passengers who wish to buy their ticket on the spot or redeem a voucher are requested to report to the ticket office approx. 30 minutes before departure. Bitte beachten Sie den neuen location of the KD Ticket Office (see above) and, depending on where the ships dock, allow up to 10 minutes to walk from the Ticket Office to the dock.
• If you have already purchased your ticket online in advance, you can go directly to the landing stage. Please be at the landing stage approx. 15 minutes before departure.
• Up-to-date information about the ship deployments and landing stages is available in person at the new KD Ticket Office and on the daily updated notices on our KD landing stages 1 (Deutzer Brücke), 3 (at Fischmarkt) and 7 (below Hohenzollernbrücke). Please also note our current ship movement list.
• Information for guests with restricted mobility can be found here. Due to the reconstruction work on the Rhine promenade by the city of Cologne, there may be a walk of up to 10 minutes between the ticket office and the landing stage of the ships. Please inform yourself in advance in the Service Center about the daily updated ship deployments and landing stages.
• Payment options on site: Cash, EC, credit card (Visacard, Mastercard, American Express)

From Cologne Central Station/Breslauer Platz approx. 5 minutes on foot. Alternatively, you can also take the Rathaus subway station or the Heumarkt subway and bus station, from there about 5 to 10 minutes on foot. Please note that the KD Ticket Office and the boat landing stage are currently a few minutes’ walk apart due to renovation work on the banks of the Rhine (see above).

The nearest parking garages are Parkhaus Heumarkt (Markmannsgasse) and Parkhaus Philharmonie (Bischofsgarten Strasse / corner of Trankgasse) or Contipark Tiefgarage Hauptbahnhof. Please note that the KD Ticket Office and the landing stage for the ships are currently a few minutes’ walk apart due to renovation work on the banks of the Rhine (see above).

Buses can stop in Markmannsgasse to let guests get on and off. Please note for your arrival that the bus parking lot at the Bastei is still closed (further information here). Information on traveling by coach can be found here.