FAQ Events
Frequently asked questions about events
General
Is there a dress code?
Yes, there is a dress code. Under the following links you will find further information on the dress code for KD evening cruises and for KD party cruises.
In addition, a minimum age of 18 years applies to all party cruises. And the following applies to all KD boat tours: guests under the influence of alcohol or with inappropriate outfits or behavior may be refused entry. A refund of the ticket price is excluded in these cases.
Is there a checkroom on board?
Cologne
- On our party and event cruises in fall and winter as well as on the brunch and afternoon cruises during Advent in Cologne, there is a chargeable and staffed checkroom (2 euro fee) on the ships. The checkroom is included on the all-inclusive evening cruises in Advent and the New Year’s Eve events. Here too, the jackets are accepted by KD staff.
- A checkroom will also be available for the party trips in Cologne in April and until the end of May at the latest. Please note, however, that we generally no longer offer a checkroom later in the summer or when the temperatures are warm.
Düsseldorf
For our party and event cruises in fall and winter as well as for the brunch and afternoon cruises in Advent, there is a chargeable and staffed checkroom (2 euro fee) on the ships. The checkroom is included on the all-inclusive Advent evening cruises and the New Year’s Eve events. Here too, jackets are collected by KD staff.
Mainz
On our Advent cruises on MS Godesburg in Mainz there is a free, unguarded checkroom. On the all-inclusive New Year’s Eve cruise there is a checkroom with staff.
You can see which ship is in use in our ship movement list.
Subject to change. As of 31.10.2024
##CLEAR## Is there a minimum age for event rides?
For KD party trips, unless otherwise indicated, and all other trips indicated accordingly, a minimum age of 18 years applies.
Is smoking allowed on board?
The consumption of tobacco products and similar items (e-cigarettes) is only permitted in the specially designated outdoor areas of the ships.
The consumption of cannabis products is strictly prohibited on board KD ships. A violation can lead to exclusion from the trip/voyage. A refund of the fare is excluded in this case.
Is there an offer for birthday, cake or flower arrangements?
Cake, flower and decoration arrangements can be ordered on request / availability for an additional charge. Please contact the KD head office.
Are children welcome or allowed on event rides?
For children and families, we have our children’s rides as a special offer. Other event rides are not suitable for children. For individual events, we offer discounted school/student rates, which we recommend for those aged 10 and over.
Departure
When should I show up at the dock?
Passengers should arrive at the pier approx. 15 minutes before the ship’s regular departure time and report to the sales agency on site.
Where can I find the party ship?
In our magazine on the homepage you will find the ship movement lists for the respective calendar weeks. In the PDF documents Cologne and Düsseldorf, the respective party with the ship name and the landing stage are listed in the line “KD Events”.
In Düsseldorf, the MS RheinGalaxie usually departs from Düsseldorf Burgplatz for our party cruises.
In Cologne, it’s usually the ships MS RheinFantasie or MS RheinMagie. The moorings are located below the Heumarkt. Are there any shipping/handling charges?
Is the ship waiting for booked passengers?
In order to avoid delays in the timetable, it is unfortunately not possible to wait for individual passengers. In the event of a delay, please contact the local KD Ticket Office and take a later departure if necessary. We ask booked groups to inform our KD Head Office in the event of a delay in order to find out alternative departure points/times.
Animals on board
Are animals allowed on board?
Dogs are allowed on one-hour panoramic cruises and on liner cruises for a fee of 3.90 euros and must be supervised at all times. They must be kept on a lead. Dangerous dogs within the meaning of the GefHundG (“Gesetz zum Schutz der Bevölkerung vor gefährlichen Hunden”) must be muzzled. Guide or guide dogs are transported free of charge.
Dogs are not permitted on all other trips, especially event trips. This also applies to the afternoon trips during Advent.
Animals other than dogs are excluded from transportation.
Can I take my dog/guide dog with me?
Dogs are only allowed on the one-hour panoramic trips and on regular scheduled trips. Dogs are not permitted on all party and event rides
A fee of EUR 3.90 must be paid when taking dogs with you. Guide dogs or guide dogs are transported free of charge (further information in the section on passengers with restricted mobility). Dogs must be kept on a lead on board and muzzled if necessary.